Shipping policy
Here's a shipping policy tailored to your dropship-now, custom-later setup:
Shipping Policy
Processing Time
Orders are typically processed within 1-3 business days. Custom or personalized items (name/number jerseys, custom teamwear) require additional production time of [7-14] business days before shipping.
Shipping Times
Once shipped, standard delivery typically takes 7-14 business days, depending on your location and product. Some items ship directly from our manufacturing partners and may take longer during high-demand periods.
Shipping Costs
Shipping costs are calculated at checkout based on your order and destination. [Or: Free shipping on orders over $, flat rate $ otherwise.]
Order Tracking
You'll receive a confirmation email with tracking information once your order ships. Please allow 24-48 hours for tracking to update.
Multiple Items
Orders containing both in-stock and custom/made-to-order items may ship separately, and you may receive multiple shipments with separate tracking numbers.
International Shipping
[If applicable:] We currently ship to [countries/regions]. International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer and are not included in the order total.
Delays
While we make every effort to meet estimated timelines, delays can occur due to carrier issues, customs processing, weather, or high order volume (e.g., during major tournaments). We'll notify you of any significant delays affecting your order.
Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address provided at checkout, we will contact you to arrange reshipment; additional shipping costs may apply.
Contact
Questions about your shipment can be sent to contact@buildmilestones.com